If you are unhappy with any aspect of the practice, please discuss your problem with the doctor or practice manager, or write to us if you prefer. The practice has a Complaints Procedure, details available on request from the Managers.

PATIENT ADVICE AND LIAISON SERVICE (PALS)

The Patient Advice and Liaison Service is a confidential service that has been created to help patients, their families and carers and find answers to questions or concerns regarding the care or treatment they receive from all NHS services. They can help with information, advice or support if needed and to help deal with any questions or concerns about any NHS services within Gloucestershire.  Visit their website here.